Real humans + safe AI, 24×7.
Doubt-clearing on most platforms is a forum, a chatbot or a ticket queue. Drishti Innovations gives every paid student a real human mentor plus an AI tutor that lives inside every lesson — and a clear escalation path between the two.
5 questions about mentor support
Who are Drishti Innovations mentors?
Screened educators and working engineers — not gig tutors. Every mentor goes through a 3-stage onboarding (curriculum, child-safety, communication) and shadows a senior mentor for 4 weeks before getting assigned a cohort.
How often does a student interact with a mentor?
Weekly office hours (group), 1:1 project reviews on submissions, and on-demand escalations when the AI tutor can't resolve a doubt. The same mentor stays with a cohort across the term so trust compounds.
Is there an AI tutor and how is it safe?
Yes — every lesson has an inline AI tutor powered by the Drishti Innovations AI Gateway. The gateway enforces age filters, blocks unsafe topics, logs every prompt for parent and school review, and never gives full project solutions — only hints, analogies and next-step questions.
What's the response time for a doubt?
AI tutor: instant. Mentor written reply on a submission: within 24 hours on weekdays. Urgent build-blockers escalated in the live chat are typically picked up within 2 working hours during cohort active windows.
Do school plans include mentor support?
Yes. School plans bundle a dedicated cohort mentor plus teacher training so the classroom teacher becomes the first line of support and the Drishti Innovations mentor handles escalations and project reviews. Schools choose how the two roles split.